Born&Bred in Rome

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terms of service

Please, take a moment to read out Terms of Service carefully, as they contain important information regarding the services you are booking for your stay in Rome.

Premise

Born and Bred in Rome provides private tours with authorized tourist guides through the websites www.bornandbredinrome.com and www.bornandbredinrome.it.

Tours are listed, described and priced on the website. While the information in the website is periodically updated, no guarantee is given that said information is correct, complete, and/or up-to-date. Clients are invited to contact Born and Bred in Rome via email at bornandbredinrome@gmail.com to get updated information and quotes. Please note that prices may vary depending on season, number of people and other variables.

Due to events out of our control, all the tours are eligible for changes that will be promptly communicated at the moment of the reservation or before the tour. 

Booking Procedure

To book a tour the Client will contact Born and Bred in Rome via email at bornandbredinrome@gmail.com. Once the plans are defined, the Client will pay a deposit via Paypal to confirm the reservation. The remaining balance will be paid at the end of the tour (only cash). 

Born and Bred in Rome will send to the client links and instructions to purchase the entrance tickets on the official websites. 

If the Client wants Born and Bred in Rome to purchase the entrance tickets, an extra fee will be applied on top of each ticket. Please, note that tickets are never refundable.

Cancellation Policy

To cancel a confirmed tour, the Client is required to reach Born and Bred in Rome via e-mail at bornandbredinrome@gmail.com. A reservation is only officially cancelled once the Client has followed the above instructions and received confirmation.

Any cancellation on the part of the Client will incur the following cancellation charges:

  • Cancellation made within 15 days before the date of the tour will get a full refund of the confirmation deposit; after this term the confirmation deposit will not be refunded.
  • Cancellation made within 48 hours before the date of the tour will incur in the retain of the confirmation deposit and in the payment of 50% of the agreed balance.
  • In case of a no-show the full amount will be charged. 

Fees for entrance tickets purchased by Born and Bred in Rome on behalf of the Client are not refundable. 

The above policy refers to all cancellations regardless of the reason for cancellation.

Liability

Born and Bred in Rome is not responsible for any damage or inconvenience caused by delays or cancelations which are beyond our control (i.e. strikes, public transportation malfunctions, severe weather, Acts of God, etc.).

Born and Bred in Rome is not responsible for any loss, injury or damage that may occur to any client during the use of Born and Bred in Rome services (i.e. robbery, car crash, illness, phisical injuries, acts of terrorism, etc.). 

By paying the deposit to confirm the tour, the Client expressly releases and discharges Born and Bred in Rome from all such claims, demands, injuries, damages, actions or causes of action. After having read this paragraph, the Client acknowledges that he/she fully understands that this is a waiver and release of liability.

Final Clauses

These Terms of Service constitute the entire agreement between Born and Bred in Rome and a Client booking our services through the websites www.bornandbredinrome.com and www.bornandbredinrome.it. By paying the deposit to confirm the tour, the Client accepts these Terms of Service.

These Terms of Service will be interpreted in accordance with the Italian Laws. The Guest agrees to submit to the jurisdiction of a court located in Rome – Italy, exclusively, subject to a prior attempt to settle any possible disputes amicably.

Contact Information

Born and Bred in Rome
private tours with a local guide

Chiara Mataloni
Via Stefano Infessura, 10
00179 Rome – Italy
VAT number: 11808841008

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